The Food Service Direct Promise

At Food Service Direct, we do things a little differently. We believe that any business should be able to order everything it needs online to succeed. We believe customers should not be tied to a limited variety because a distributor isn’t carrying certain items. But before all of that, we believe in a few key commitments. We’ve written them out here in the Food Service Direct Promise.

Quality of Our Shipments

You are committed to quality when it comes to your business – and so are we. That’s why we stand by the condition of each of our deliveries – we promise to get you what you need in quality condition, no exceptions.

Partnership in Sourcing

When you can’t find something for your business, you can call us, and we will find and source that item for you. You deserve more from your supplier than a truckload of boxes at your door. You deserve a partner you can count on – and that’s who we are.

Customer Service & Support

We are here for you – our team is your team. Our customer service is more than a call center, it is a support network for you, based right here in Virginia. Whether you need help choosing the right product or have any other questions, we are always ready to listen.